1. Overview
Garden Bags NT (ABN 20924546119) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. What we collect
When you order a garden bag, book a pickup or contact us, we collect the information you provide, including your name, email address, phone number and delivery address. We may also collect information about how you found us (for example, Google or Facebook).
3. How we use your information
We use your personal information to:
- deliver and collect garden bags and schedule collections;
- email invoices and payment details for our service;
- respond to your enquiries; and
- manage and improve our service to you.
4. Disclosure
We do not sell your personal information. We only disclose it where needed to provide our service (for example, to our payment processing provider) or where required or permitted by law.
5. Storage and security
We take reasonable steps to keep your personal information secure and to protect it from misuse, interference, loss, unauthorised access, modification or disclosure.
6. Your rights
You can request access to, or correction of, your personal information at any time. Contact us using the details below and we will respond within a reasonable time.
7. Contact
For privacy questions or complaints, call 0407 763 348, email al@gardenbagsnt.com.au, or write to PO Box 2252, Parap NT 0804. If you are unhappy with our response, you may contact the Office of the Australian Information Commissioner.